Other Policies
The website operated by King Summit Enterprises Limited upholds a zero-tolerance policy towards human rights violations, including human trafficking and the sexual exploitation of children. We are committed to raising awareness and eradicating these issues. As a private online business that chooses to address these problems, we pledge to implement anti-human trafficking initiatives within our operations and continue advocacy efforts to combat global trafficking. In the event that trafficking activities are identified, it is our policy to take immediate internal measures and actively cooperate with local and international law enforcement agencies investigating these egregious human rights violations.
Victims of human trafficking are encouraged to contact the local police immediately by dialing 999 in the UK or 911 in the US. Please also report the incident and related content to our contact at contents@corporate-matters.com.
Human trafficking reports can also be made to the following organizations:
・ UK: Modern Slavery Helpline
・ US: National Human Trafficking Hotline
FBI Local Offices
Local Coalitions
All website users are encouraged to learn about potential warning signs of human trafficking at Polaris Project.
For more details on human trafficking in Europe, please visit the following resources:
・ European Commission
・ La Strada
・ Organization for Security and Co-operation in Europe
・ Council of Europe
For more information on human trafficking in the US, please visit the following resources:
・ Polaris Project
・ Anti-Trafficking In Persons Program
・ The Freedom Network
・ Operation Underground Railroad
・ Children of the Night
・ UNICEF
・ Department of State
For global information on human trafficking, please visit the following resources:
・ Not for Sale
・ The Protection Project
Victims or witnesses of sexual exploitation of children are encouraged to contact local police immediately by dialing 999 in the UK or 911 in the US, and report the incident. Please also notify us about the incident and related content at contents@corporate-matters.com.
Under US law, suspected violations of child pornography laws should be reported to:
National Center for Missing and Exploited Children
Reports of child sexual exploitation can also be made to the following organizations:
・ UK: Internet Watch Foundation
・ Europe: Child Pornography Reporting Agencies
National Hotlines
・ US: FBI Local Offices
Internationally: International Association of Internet Hotlines
We may remove content without prior notice if it falls under any of the following categories:
・ Content violating copyright, trademark, or other laws
・ Content infringing on the dignity, privacy, or other human rights of others
・ Content that disrupts or harms our services
Content found to be in violation will be removed immediately from the site.
Content may also be removed without prior notice for the following reasons:
・ If deemed inappropriate by us due to low quality, such as poor video or audio quality
・ If the content conflicts with our operational policies
・ If our server storage capacity is exceeded
・ If users or performers request removal and we deem the request reasonable
We accept appeals for decisions regarding content removal. Appeals must include the URL of the removed content and the reason for removal, submitted to us in writing.
Requests submitted through formal procedures will be resolved within seven days of receipt.
1. Reporting Issues and Contact Methods
Users of our web services are responsible for reporting any issues related to the service promptly. The following contact methods are available for reporting:
Inquiry Form
2. Complaint Acceptance and Investigation
When a complaint is received, we promptly acknowledge it and request an investigation by the relevant department or personnel. Please understand that appropriate time may be required to investigate complaints.
3. Resolution Period
We will make every effort to resolve complaints as quickly as possible; however, complex issues may take more time. Updates on progress will be provided to the complainant at appropriate intervals.
4. Provision of Compensation or Remedies
If the complaint is deemed valid, we will provide appropriate compensation or remedies. Specific measures will be determined based on the nature of the complaint.
5. Complaint Tracking and Improvement
We analyze complaints to identify their causes and implement improvements to prevent recurrence. Feedback from customers is used to enhance the quality of our services.
6. Legal Procedures
If the issue involves legal matters, the complaint policy outlines procedures for appropriate legal action. We recommend seeking expert advice if legal counsel is necessary.
This complaint policy aims to maintain trust and facilitate smooth resolution of issues with our customers. If you have any questions or require further information, please feel free to contact us.